Fawkner Wheels & Tyres ("we", "us") respects your privacy. This policy explains how we handle your personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
What we collect
We may collect:
- your name, phone number, email and address;
- vehicle details, such as make, model, registration and VIN, when you buy tyres, wheels, TPMS sensors, suspension or fitment services;
- order, booking and payment details.
Payments are processed by our payment providers. We do not store your full card details.
We also collect website usage information through cookies and analytics tools, including Google and Meta (Facebook/Instagram).
How we use it
We use your information to:
- process orders, deliveries and bookings;
- check fitment and order the right stock;
- handle returns and warranty claims;
- respond to your enquiries and improve our website.
With your consent, we may also send you offers. You can unsubscribe at any time.
Who we share it with
We only share your information when it's needed to provide our products and services. This includes:
- couriers;
- our suppliers and the manufacturers we deal with for orders and warranty claims;
- our website and payment providers;
- advertising and analytics services;
- our professional advisers;
- authorities where the law requires it.
We never sell your personal information.
Overseas storage
Some of our service providers, including our website platform, Google and Meta, may store information outside Australia, such as in the United States or Canada.
Security
We take reasonable steps to protect your information from misuse, loss and unauthorised access. We delete or de-identify it when it is no longer needed.
Contact us
Fawkner Wheels & Tyres
1112 Sydney Rd, Fawkner VIC 3060
(03) 9357 3411 · fawknertyres@hotmail.com
